FAQs
General Questions
I have a general question/inquiry, who do I email?
Our Customer Experience team can be reached at contact@enjoyarlo.com. They are available Monday - Friday from 9am-5pm EST.
Please allow at least 1 business day to receive a response from our team!
Culinary Argan oil 101
When is culinary argan oil best by?
ARLO Culinary Argan Oil is guaranteed delicious for two years from the date of bottling. You can find the production date printed on the bottle - just look for "PD: MM/DD/YYYY." If you don't see a best buy date, please contact@enjoyarlo.com for assistance!
Is culinary argan oil vegan?
All of ARLO’s Culinary Argan oils are 100% plant-based, vegan, gluten free and cruelty-free.
Is ARLO Culinary argan oil certified organic?
Our product is certified USDA Organic in addition to other certifications listed on our product page. Check it out!
What is the best way to store my oil?
All ARLO bottles are coated with UV-protectant matte coating, so you can keep your bottle on your kitchen counter or at your table and don’t have to hide it away in a cupboard! Our bottle is made for show! We highly recommend closing your argan oil when it is not in use.
Where is ARLO culinary argan oil produced?
100% Moroccan made: ARLO’s culinary argan oil is produced in the Atlas mountains surrounding the city of Agadir in Morocco!
Are the ARLO bottles recyclable?
You can recycle or upcycle your bottles; some ARLO customers reuse their bottles with flowers, branches and stems, as beautiful shelf art, and when storing leftover cocktails or aperitifs!
What is the smoke point for ARLO'S Culinary argan oil?
Culinary argan oil smoke points is ~420 degrees F which is higher than olive oil that has a smoke point of ~375 degrees F.
One important thing to remember is that change will occur with time: all culinary argan oil begins to degrade, and so the smoke point will begin to lower gradually over time.
How does culinary argan oil smoke point compare to other oils?
Argan oil stands out not only for its rich, nutty flavor and nutritional profile but also for its versatility in the kitchen. With a smoke point around 420°F (216°C), it’s suitable for sautéing and finishing dishes, making it a premium alternative to conventional oils. Unlike many others, culinary argan oil also offers the added benefit of being cold-pressed and traditionally harvested, preserving its natural antioxidants and depth of flavor.
Below are smoke points and uses of other culinary oils:
- Extra Virgin Olive Oil: ~375°F (190°C) – Best for dressings, dips, and low-heat cooking
- Refined Olive Oil: ~465°F (240°C) – Suitable for high-heat cooking and frying
- Avocado Oil: ~520°F (271°C) – Ideal for searing, grilling, and high-heat frying
- Unrefined Coconut Oil: ~350°F (177°C) – Good for baking and light sautéing
- Refined Coconut Oil: ~450°F (232°C) – Works well for frying and stir-frying
- Grapeseed Oil: ~420°F (216°C) – Neutral flavor, great for sautéing and frying
- Canola Oil: ~400°F (204°C) – Versatile everyday cooking oil
- Unrefined Sesame Oil: ~350°F (177°C) – Best for flavoring and finishing dishes
- Peanut Oil: ~450°F (232°C) – Excellent for deep frying and high-heat cooking
Is ARLO's culinary argan oil a cooking oil or a finishing oil?
Both! ARLO can be used when cooking or even when frying an egg because of its high smoke point. It also serves as a beautiful finishing oil because of its purity and quality. Scroll through our ARLO recipes here: https://enjoyarlo.com/blogs/recipes ! Or visit our IG/Tiktok page @enjoyarlo for more ARLO inspiration.
How can I use culinary argan oil in my beauty and wellness routine?
Argan oil is very popular for it’s beauty and wellness use. There are a number of wonderful beauty and wellness use cases for ARLO that our customers have shared with us, including: moisturizing legs and arms, damaged hair rehydration, heal chapped lips, fix ragged cuticles, and get a smooth shave.Since our oil is cold pressed, it maintainsit’s properties similar to cosmetic argan oil. You are welcome to search cosmetic argan oil uses for more information.
What nut culinary argan oil comes from?
Culinary argan oil comes from the nut of the argan tree (Argania spinosa), a rare and ancient tree native to Morocco that takes 30 to 50 years to fully mature. The oil is traditionally handcrafted by Berber women in fair-trade cooperatives, where they carefully roast and press the kernels to extract the rich, nutty oil. These cooperatives preserve ancestral techniques while empowering women with sustainable livelihoods. Our oil is 100% organic, ethically sourced, and certified to meet the highest international standards for purity, quality, and sustainability.
What are the tasting notes for culinary argan oil?
Appearance: Clear, golden amber with moderate viscosity
Aroma (Nose): Medium intensity; toasted almond, pine nut, and subtle hints of dried thyme and green olive brine
Palate
Entry: Smooth and rounded mouthfeel with immediate notes of roasted hazelnut and sesame
Mid-palate: Complex herbal character – rosemary, wild oregano, and faint artichoke heart
Finish: Clean, slightly sweet with lingering earthiness and a trace of mineral salinity
Balance: Excellent integration of nutty depth and herbaceous brightness
Pairing Suggestions: Ideal for drizzling over grilled vegetables, legume-based spreads, burrata, roasted fish, or as a finishing oil for Mediterranean grain bowls
Shipping Questions
When will my order ship?
All orders containing in-stock items typically ship from our warehouse in 1-3 business days.
Can I update my shipping address, cancel, or edit my order after it's placed?
Our team moves quickly to get your order shipped out ASAP and unfortunately, we cannot guarantee changes or cancellations after an order has been placed. Please reach out to our team at contact@enjoyarlo.com as quickly as possible and we will help out as best we can!
Can you hold my order for a latter ship date?
Your order will process and ship out within 1-3 business days. Please reach out to our team at contact@enjoyarlo.com as quickly as possible and we will help out as best we can!
How do you ship?
Our orders ship via standard ground shipping unless one of our expedited shipping methods is chosen at checkout!
How will I know my order has shipped?
When your order ships, we will email you your tracking number so you can follow your order right to your door!
Do you deliver to P.O. Boxes?
Yes! Our carrier partners do deliver to P.O. Boxes.
Do you offer international shipping?
We don’t ship internationally just yet, but we hope to do so in the future! Stay tuned! That aside, if you really want our product and can't wait, please email us at contact@enjoyarlo.com with special requests and we will see what we can do ;)
Allergens
What is ARLO's allergy statement?
Arlo culinary argan oil is made from a single ingredient: 100% pure organic argan oil. While argan oil is derived from the nut of the argan tree, it is generally well-tolerated and not classified as a common allergen like peanuts or tree nuts. However, because our facility processes nuts, we cannot guarantee the complete absence of cross-contamination. If you have a nut allergy, we recommend consulting with your healthcare provider before use.To further minimize any potential risks, If you have any questions or concerns, please reach out to us at contact@enjoyarlo.com
Gifting
can I buy a gift for someone from ARLO?
Yes! You can. Please email our team at contact@enjoyarlo.com with subject “Gift Note Request – Order Number” after placing order and we will gladly add a handwritten note before shipping the box out.
Can I add a gift note?
Yes! You can. Please email our team at contact@enjoyarlo.com with subject “Gift Note Request – Order Number” after placing order and we will gladly add a handwritten note before shipping the box out.
How can I ensure there is no pricing/receipt in the box?
No worries, ARLO will not include a receipt or any kind of pricing/invoice in the gift package! Just make sure to contact us at contact@enjoyarlo.com with the subject line "Gift Note Request - Order Number".
Do you offer gift wrapping?
We do not offer gift wrapping for our products. All orders are shipped in custom ARLO boxes. For environmental reasons, we try to minimize the amount of packaging we use for each shipment. Please note that scuffs and scratches to the exterior packaging may occur during transit. For large gift order, please contact us at contact@enjoyarlo.com with subject line "Bulk gift orderr".
Can I place a bulk order for corporate gifting?
Gifting is part of our culture! At arlo, we pride ourself with moroccan hospitality and will do our best to make your gift stand out which can go as far as custom packaging. Please email our team at contact@enjoyarlo.com with the subject line “Bulk order request” we will gladly assist and provide discounted pricing based on order size.
Returns questions
What is your return and exchange policy?
We do not currently accept returns or exchanges on our products. All orders are considered final sale.
If you have experienced any issues with your order, please feel free to reach out to our team at contact@enjoyarlo.com.