Privacy policy

Last updated: October 20, 2026

1. Overview

This privacy policy ("Policy") applies to enjoyarlo.com and our online store, operated by Oasis Nutrition Corp DBA ARLO ("ARLO," "we," "us," or "our"). It explains what personal information we collect, how we use and share it, and the choices and rights you have. Questions: contact@enjoyarlo.com.

2. Information we collect

• Information you give us: name, email, phone, shipping and billing address, order details, messages you send us, reviews, and survey or contest entries.
• Order and payment information: payments are processed by Shopify Payments, Shop Pay, PayPal and other checkout providers. We do not store full card numbers.
• Information collected automatically: device and browser type, IP address, pages viewed, links clicked, referring site, and cookie or pixel identifiers.

3. How we use information

• To process and ship orders, provide order tracking, and handle returns and support.
• To send emails and texts you signed up for. You can unsubscribe at any time using the link in each message or by replying STOP to texts.
• To run, secure and improve our website, including preventing fraud and spam.
• To measure and personalize advertising, where allowed and subject to your choices below.
• To comply with the law.

4. Who we share information with

We share personal information with service providers that help us run our store, and with advertising and analytics partners as described in our Notice at Collection. These include Shopify (store, checkout, Shop Pay, chat, subscriptions), Klaviyo (email, SMS, reviews), Google (Analytics and Ads), Meta (Facebook and Instagram), AdRoll, Microsoft Clarity, Tracktor (order tracking), PageFly (page building), Amazon (Buy with Prime and fulfillment), hCaptcha (spam protection), PayPal and QuickBooks (accounting). We may also share information when required by law, to protect our rights, or as part of a merger or sale of our business.

5. Cookies, pixels and targeted advertising

We and our partners use cookies and pixels to understand how our site is used and to show ARLO ads on other websites and apps. Some of this may be a "sale" or "sharing" of personal information, or "targeted advertising," under some U.S. state laws. You can opt out at any time on our Your Privacy Choices page. We also honor Global Privacy Control (GPC) browser signals as an opt-out. You can also manage cookies in your browser settings.

6. Your rights

Depending on where you live, including California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia and other states with privacy laws, you may have the right to:

• know or access the personal information we have about you;
• correct inaccurate information;
• delete your information;
• get a copy of your information in a portable format;
• opt out of the sale or sharing of your information, targeted advertising and certain profiling; and
• not be treated differently for using these rights.

How to use your rights: email contact@enjoyarlo.com with the subject "Privacy Request," or use Your Privacy Choices to opt out. We will verify your request using information we already have, and reply within 45 days. You may use an authorized agent with your written permission.

Appeals: if we decline your request, you may appeal by replying to our decision email with the subject "Privacy Appeal." We will answer within 45 days (60 days in Colorado). If you are not satisfied, you may contact your state attorney general, for example:

• Oregon: Oregon Consumer Privacy Act complaint form
• Texas: Texas Attorney General consumer complaint
• California: California Attorney General consumer complaint

7. Children

Our site is not directed to children under 13 (under 16 for sale or sharing), and we do not knowingly collect their personal information.

8. Security and retention

We use reasonable safeguards to protect personal information. We keep it only as long as needed for the purposes above, or as required by law, for example tax and accounting records.

9. Changes

We may update this Policy. The "Last updated" date shows the latest version.

10. Contact

Oasis Nutrition Corp DBA ARLO, contact@enjoyarlo.com.